Water is weak or not coming out?
Simple steps to resolve the issue
- Weak water or what comes out of the tap (faucet):
- If you withdraw amount of water at once (10 liters or more), Please wait 15-25 minutes for the device to refill
- Make sure that the power is connected to the desalination device.
- Make sure that the feed valve (water source) is open at the beginning of the pipe that feeds the desalinator, And it is opened by making it in the direction of the tube.
- Make sure that the tank valve is open. You can find it above the small tank next to the desalination device. It is opened by making it in the direction of the pipe.
- what can you do, Do not worry, raise an emergency maintenance request on the following link: https://uae.naqi.sa/en/complaints/ And within 24 hours, God willing, we will serve you.